Insurance & Cashless Facility

Government / Institutional: MPKY · Naval Dockyard

Cashless treatment is subject to the applicable arrangement, policy terms, available benefits and insurer/TPA authorisation. Non-payable expenses may remain payable by the patient.

Finance-backed Reimbursement Support

Have reimbursement insurance? Explore our treatment-finance and claim-support arrangement. This is separate from insurer-approved cashless treatment.

How it works:

1. TPA Desk assesses your policy and case.
2. Finance team reviews and may approve the support arrangement.
3. Written enrolment terms are agreed.
4. ₹10,000 deposit is collected.
5. Finance team settles the hospital bill for the approved scope.
6. Finance team manages recovery of the insurance claim.

Finance approval means approval of this support arrangement. It is not insurance-claim approval and does not guarantee that the insurer will pay.

The approved scope (treatment, bill amount and services covered) is defined in the written enrolment terms. A ₹10,000 deposit applies. If the claim is denied, the patient’s loss under the agreed arrangement is limited to this deposit, subject to the terms and any exceptions in the signed agreement.

Not every applicant qualifies. Claim rejection, partial settlement and payment delay may have different terms. How the deposit is adjusted or refunded after a successful claim is stated in the written enrolment agreement. This is not interest-free finance or protection from every expense unless expressly stated in the written arrangement. Policy papers and medical documents are collected through the hospital’s private process after initial enquiry.