Patient Information

A clear pathway from first contact to recovery at Shanti Nursing & Multispeciality Hospital.

Our Care Promise

We aim to prevent avoidable deterioration through early assessment, planning and communication. When an emergency occurs, clinical stabilisation comes first — registration and formalities follow.

Your Journey at Shanti Nursing & Multispeciality Hospital

1. Connect

Book by telephone, WhatsApp, walk-in or referral.

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2. Identify

Receive a Patient ID and Service ID for the visit.

3. Understand

Clinical plan, expected cost, insurance status and next steps explained.

4. Receive Care

Safe, respectful, coordinated treatment with regular updates.

5. Go Home Safely

Discharge guidance, medicines, warning signs and follow-up plan.

6. Stay Connected

Follow-up call, review appointment and feedback support.

Documents to Carry

For OPD / Consultation

Photo ID, previous reports, list of current medicines and allergy information.

For Admission

Photo ID, insurance/policy details (if any), medical records and referral notes. Emergency stabilisation is not delayed for paperwork.

For Insurance Support

E-card or policy copy, photo ID and relevant medical records. Our team provides estimate and claim-document assistance (reimbursement pathway currently).

Frequently Asked Questions

Call 9819554457, message on WhatsApp, or use the enquiry form on this website. Our team will confirm availability and next steps. Submitting a form is a request, not automatic confirmation.

Currently Shanti Nursing & Multispeciality Hospital provides reimbursement-based insurance guidance and claim-document support. Cashless arrangements are active with listed insurers and TPAs. Approval and reimbursement remain subject to your policy and insurer/TPA decision.

Call the hospital numbers or seek the nearest appropriate emergency service. Clinical assessment and stabilisation come first; registration and formalities follow.

The NICU currently accepts babies delivered at Shanti Nursing & Multispeciality Hospital only. Outside neonatal admissions are not accepted at present.

You may raise a concern without fear of any effect on your care. Contact reception or use the enquiry form. Written complaints receive a reference number and fair investigation.

Ready for the next step?

Send Enquiry / Book WhatsApp

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